Umingle Video Community Guidelines
A good call needs two people who feel at ease. These guidelines apply to everyone on Umingle Video, on every call.
Who can be here
Everyone on Umingle Video must be at least 18 years old. If you think someone on a call is younger, end the call and report them.
Be respectful
- Say hello like you would to anyone new. Courtesy goes a long way, especially across languages.
- If someone wants to end the call, let them. "No" and "Next" are always fine.
- Don't mock someone's accent, language or country.
Not allowed
- Explicit or intimate material — showing it, sending it or asking for it.
- Anything involving someone under 18.
- Harassment, threats, hate based on who someone is, or pressuring someone after they have said no.
- Recording a call, screenshotting someone or sharing any part of a conversation.
- Asking for money, payment details, passwords or verification codes; scams and advertising.
- Pretending to be someone else, or using another person's photos.
- Showing violence, weapons used to threaten, or anything illegal.
Reporting
Report someone right from the call screen, or from their profile, your chat or the live room: pick a reason, add details and up to 3 screenshots. Reports are reviewed by people — chats are not read as a matter of course. You can also block someone: it takes effect right away, and you can unblock them any time from your block list.
What happens when the rules are broken
Depending on what happened, we may remove content or remove the account. Removed accounts cannot sign up again with a new account. If you think a removal was a mistake, you can appeal it through Contact Us. Anything involving someone under 18 is reported to the authorities.
Related policies
The Safety Center has practical advice, and the Terms of Service set out the full rules of use.
Getting in touch
Write to [email protected]. For something that happened during a call, the report button in the call is quicker — Contact Us explains which route fits which question.