Terms of Service
Using Umingle Video means agreeing to these terms. The short version: you must be at least 18 years old, respect the people you call, never record anyone, and calls are paid with coins.
1. Who can use Umingle Video
You must be at least 18 years old to use Umingle Video, start a call or buy coins. By using the service you confirm that you are. Accounts we find belong to someone younger are closed.
2. Your account
You can make your first call without filling in a profile, but buying coins requires a signed-in account. An account is for one person, and you are responsible for keeping your sign-in private and for what happens through your account.
3. How to behave on a call
The Community Guidelines form part of these terms. In particular, you must not:
- show, send or request explicit or intimate material;
- involve anyone under 18 in any way — such cases are reported to the authorities;
- harass, threaten or pressure anyone, or carry on after they have said no;
- record a call, take screenshots of another person or share any part of a conversation;
- ask anyone for money, payment details or verification codes, or use calls to advertise;
- pretend to be someone else, or interfere with Umingle Video or its security.
4. Coins and charges
- Calls are paid with coins bought in advance and used while a paid call is running.
- New accounts get some trial time. An automatic anti-abuse system decides how much, so no particular amount is promised.
- There is no single rate. Each girl sets her own price, so two calls of the same length can cost different amounts.
- A notice appears just before charging starts, so a call never moves from trial time to paid time without warning.
- Payments are processed by a payment provider. Card numbers are not stored on Umingle Video.
For a question about a charge, see Contact Us; the Help Center explains coins step by step.
5. Reports, removals and blocks
Reports are reviewed by people. We may remove content or accounts that break these terms. An account removed for a breach is removed, and the same person may not sign up again with a new account. A removal can be appealed through Contact Us. A block takes effect right away and can be undone from your block list. Either person can end a call at any time.
6. Calls and your information
Umingle Video does not record calls. How information is handled is set out in the Privacy Policy and the Cookie Policy.
7. Limits of the service
Umingle Video is provided as it is and as available. Who you can call depends on who is online, so no particular person, waiting time or uninterrupted service is guaranteed. One-tap translation is automatic and may not always be accurate. The people on a call are responsible for what they say and do; take care with what you share (see the Safety Center). To the extent the law allows, we are not liable for indirect losses arising from your use of the service.
8. Changes to these terms
We may update these terms; when we do, the date at the top of this page changes. Continuing to use Umingle Video after an update means you accept the updated terms.
Getting in touch
Write to [email protected]. For something that happened during a call, the report button in the call is quicker — Contact Us explains which route fits which question.