Safety on Umingle Video

A video call should be easy to start and just as easy to leave. Here is what Umingle Video does to protect every call — and what you can do.

Built in

What Protects Every Call

  • Leave at any moment

    End any call instantly, without giving a reason.

  • People review reports

    Every report is looked at by a person.

  • Blocks work right away

    A blocked person cannot call or message you. You can unblock them any time from your block list.

  • Removed accounts stay out

    Accounts removed for breaking the rules cannot sign up again.

  • Calls are not recorded

    When a call ends, there is no clip and no replay.

  • Your data is not sold

    Personal data is never sold and card numbers are not stored.

Your side

Tips for Staying Safe on a Video Call

  1. Keep personal details to yourself — your full name, address, workplace, phone number and social accounts.
  2. Never send money, gift cards, payment details or verification codes to anyone you meet on a call.
  3. Check what is behind you before the call starts; mail, windows and photos can say more than you'd think.
  4. If a message is translated, keep in mind automatic translation can miss tone. Ask again if something reads oddly.
  5. If someone pressures you, end the call and report them. You never owe anyone an explanation.

If something goes wrong

Reporting and Blocking

Report the person right from the call screen — or from their profile, your chat or the live room: pick a reason, add details and up to 3 screenshots, and a person reviews it — chats are not read as a matter of course. You can also block them; you can unblock them any time from your block list.

Everyone on Umingle Video must be at least 18 years old. If you think someone on a call is younger, report it and leave the call straight away. Accounts that break the community guidelines are removed and cannot sign up again.

Something else? The Help Center and Contact Us page explain where to go.

Ready when you are.

Start a 1-on-1 Umingle Video call — and leave whenever you like.

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